Returns
Returns Policy
Due to the nature of our goods, returns can only be accepted on unused items still in their original packaging unless delivered faulty.
To request a return, please email us at customers@teddybeartreasures.com.au within 30 days of receiving goods. Upon approving a return request we will provide information on how to return items.
All products must be returned in their original condition. For change of mind returns, postage costs are to be paid by the buyer unless otherwise agreed in writing.